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      • Live Shopping for Shopify Merchants
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    • Plan & Promote Your Show
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    • How to contact Stage TEN Support
    • Common Issues
      • Fixing Camera, Microphone, or Screen Share Permissions
      • Troubleshooting Audio Problems
      • Internet Network Settings (how to work around a Firewall)
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      • Why is the Text Overlay Extension Disabled?
      • Checking Permissions for Stage TEN on Facebook
      • Troubleshooting a Stage TEN Interactive Player that's embedded on your website
  • OTHER
    • Pro Studio (Classic)
      • Studio Basics
        • Computer and Internet Minimum Requirements
        • Setting the Stream Resolution
        • Recovery Mode: Handling interruptions
      • Participants & Feeds
        • Connect a Local Camera Feed
          • Connecting a Pro Camera (DSLR)
        • Invite Participants and Add Remote Feeds
        • Share your Screen or Application
          • Sharing Computer or Game Audio
        • Audio Sources, Music & Mixing
        • Recommended OBS and RTMP Settings for Use With Stage TEN
      • Building Scenes: Layouts and Overlays
        • Media Library: Videos, Images, Music
        • Play Videos in your Stream
        • Display Text Overlays
        • Creating Your Own Custom Overlays and Graphics
        • Scene Builder Hotkeys
      • Sell Products in Streams
        • Connect Shopify from the Pro Studio
      • Poll Viewers with Interactive Voting
      • Multistreaming (Pro Studio Classic)
      • Optimizing Stream Quality
        • Setting Resolution and Frame Rates
        • Improving the Quality of Your Broadcast on Stage TEN
  • Legal
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On this page
  • Moderator Log-in
  • Banning Users
  • Unbanning Users
  • Deleting Messages
  • Edit Display Name

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  1. Using Stage TEN
  2. Your Stage (Channel Page)

Chat Moderation on the Stage TEN Interactive Player

Ban users or delete live comments during a stream

PreviousDisplaying Scheduled ShowsNextEmbed your live player on a Website

Last updated 4 months ago

Was this helpful?

Moderating is better in the Companion

The is the best tool for moderating your livestreams. Chat messages containing banned words are also .

However, you can still use the Moderator Log-in in the Interactive Player to moderate Interactive Replays.

Moderator Log-in

Click the chat menu (three dots) in the top-left of the live chat, then click Moderator sign-in. Use the log-in credentials of the Stage TEN account that is live to log in as a moderator.

As moderator, you will be identified with a blue checkmark.

You must be logged in as a moderator to do the following actions.

Banning Users

Find the unwanted user in the live chat and hover over their name to reveal three dots. Click the three dots and select Ban User.

Unbanning Users

To unban a user, click the chat menu in the top-left, then choose Banned users. Find the user, then click Unban.

Deleting Messages

You can delete unwanted messages from the Livestream or Interactive Replay.

Find the unwanted user in the live chat and hover over their name to reveal three dots. Click the three dots and select Delete Message. The message will be immediately deleted with no confirmation. This cannot be undone.

Edit Display Name

To edit your display name, click the chat menu in the top-left, then Change name. Update the name, then click Enter to save your changes.

Companion app
blocked automatically
Not signed in
Signed in
The chat will show you're here
Click 3-dots, then Ban User
A message appears saying Otto has been banned
Otto will be unbanned
click 3-dots then Delete Message