Stage TEN
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  • Help Center
  • Get Started
    • Quick Start
    • Tutorials (Start here!)
      • Creator Tools Overview
      • Create a Live Show or Recording
      • Shopify Setup Guide
      • View & Publish Past Streams
      • Planning a Show
    • Best Practices
      • Tech: Doing a Tech Check Before you go Live
        • Framing & lighting tips
      • Marketing: Boost Your Show’s Conversion Rate
      • Creative: Show Formats for Shopping Success
  • Using Stage TEN
    • Studio
      • Studio Quick Start
      • Add Feeds, Guests & Assets
      • Building Scenes
      • Audience Chat
      • Conduct a Poll
      • Add Social Audiences
      • Connect App & Invite Links
      • Companion App
    • Your Stage (Channel Page)
      • Chat Moderation on the Stage TEN Interactive Player
      • Embed your live player on a Website
      • Featured Links
      • Stream to a Shopify Store
    • Monetization & Shopify
      • Live Shopping for Shopify Merchants
        • Connect Shopify from the Studio
        • Add live shows to your store
        • Add past shows to your store
        • Stream to the Shop App
          • Add Stage TEN to your Shop Store
        • More Shopify Help
          • Install the Stage TEN Sales Channel (Connecting from the Shopify App Store)
          • Make Shopify Products Available on Stage TEN
          • Storefronts using Vintage (1.0) Themes
          • Add Payment Methods for Shopify Checkout
      • Tipping
      • Live Shopping without a Shopify Store
      • Sell Products in Live Streams
    • Multistreaming & Social Destinations
      • Streaming to YouTube
        • Streaming to YouTube via RTMP
      • Streaming to Twitch
        • Connecting to Twitch via RTMP
      • Streaming to Facebook
        • Streaming with the Facebook Live Producer
      • Streaming to Instagram
      • Streaming to TikTok
        • Graphics & Assets for TikTok
      • Streaming to LinkedIn
      • Streaming to (& from) Zoom
      • Streaming using RTMP
      • Streaming to Shop App
    • Past Shows: Analytics & Publishing Recordings
      • Analytics
    • Account
      • Billing
  • Resources
    • Plan & Promote Your Show
      • Tips to Successfully Promote your Stream on Socials
      • Creating your Promotional Plan
      • Plan your Show with a Workback Calendar
        • Design Your Show Flow (Run of Show)
    • Assets and Graphics
  • Troubleshooting
    • How to contact Stage TEN Support
    • Common Issues
      • Fixing Camera, Microphone, or Screen Share Permissions
      • Troubleshooting Audio Problems
      • Internet Network Settings (how to work around a Firewall)
      • Ways to improve your internet speed
      • Why is the Text Overlay Extension Disabled?
      • Checking Permissions for Stage TEN on Facebook
      • Troubleshooting a Stage TEN Interactive Player that's embedded on your website
  • OTHER
    • Pro Studio (Classic)
      • Studio Basics
        • Computer and Internet Minimum Requirements
        • Setting the Stream Resolution
        • Recovery Mode: Handling interruptions
      • Participants & Feeds
        • Connect a Local Camera Feed
          • Connecting a Pro Camera (DSLR)
        • Invite Participants and Add Remote Feeds
        • Share your Screen or Application
          • Sharing Computer or Game Audio
        • Audio Sources, Music & Mixing
        • Recommended OBS and RTMP Settings for Use With Stage TEN
      • Building Scenes: Layouts and Overlays
        • Media Library: Videos, Images, Music
        • Play Videos in your Stream
        • Display Text Overlays
        • Creating Your Own Custom Overlays and Graphics
        • Scene Builder Hotkeys
      • Sell Products in Streams
        • Connect Shopify from the Pro Studio
      • Poll Viewers with Interactive Voting
      • Multistreaming (Pro Studio Classic)
      • Optimizing Stream Quality
        • Setting Resolution and Frame Rates
        • Improving the Quality of Your Broadcast on Stage TEN
  • Legal
    • Virtual Patent Marking
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  1. Troubleshooting

Common Issues

PreviousHow to contact Stage TEN SupportNextFixing Camera, Microphone, or Screen Share Permissions

Last updated 1 year ago

Was this helpful?

Fixing Camera, Microphone, or Screen Share Permissions
Troubleshooting Audio Problems
Internet Network Settings (how to work around a Firewall)
Ways to improve your internet speed
Why is the Text Overlay Extension Disabled?
Checking Permissions for Stage TEN on Facebook
Troubleshooting a Stage TEN Interactive Player that's embedded on your website