Computer and Internet Minimum Requirements

The quality of your stream is tied to your computer and internet performance - use this checklist for best results

Internet Checklist

• The faster (and more stable) your internet is, the better your stream quality will be

• Always use a wired ethernet connection for faster speeds and more stability than wifi

• Disable any ad-blockers, firewalls, or VPNs as they may throttle bandwidth

• Run this speed test multiple times and compare your average upload speed and jitter:

  • You need a minimum upload speed of 30 Mbps

  • You need a maximum jitter of no more than 30 ms

    

    Speed Test

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Hardware Checklist

Computer for the Pro Studio:

• The newer and more powerful your computer is, the better your stream quality will be.

  • Minimum: 8GB RAM

• Keep your computer fully powered (aka plugged in) throughout your stream

• Close all non-essential tabs and applications

• Consider restarting your computer before beginning your Stage TEN session

• Using headphones will resolve any audio echo issues

Browser Checklist

• Always use the latest version of Google Chrome. See this link to learn how to update

• Always keep the Stage TEN Pro Studio tab visible on your screen.

  • Never fully cover or minimize the STAGE TEN Pro Studio tab

• Consider running the Stage TEN Pro Studio in a second monitor (so it's never covered)

Never Minimize The Tab

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Troubleshooting Checklist

If your stream quality is poor, review these basic troubleshooting tips:

• are you using the latest version of chrome?

• do you have a wired ethernet connection to your computer?

• is your computer 100% powered and plugged in?

• have you closed all other tabs and applications?

• did you minimize or completely cover your Stage TEN Pro Studio tab?

Then, check out these advanced tips:

• How the Stream Health Monitor can help you determine the quality of your stream

• How to Improve your Internet Speed

• Improving the Quality of Your Broadcast

• Turn on Hardware Acceleration in Chrome

Or contact Stage TEN Support at [e-mail]